CSA Member Frequently Asked Questions
Much of the management of your account can be done online by logging in here. If you can't remember your password, you may click on "forgot password" at the bottom of the log-in screen.
If you have any further questions, email msufarm@msu.edu
If you have any further questions, email msufarm@msu.edu
What is a CSA?
CSA stands for Community Supported Agriculture and acts as a seasonal membership to the farm. In exchange for a weekly share of incredibly fresh, tasty, organic produce, members of the Student Organic Farm CSA are also directly supporting transformational learning opportunities to MSU students.
At the beginning of each season, our CSA members pay in advance for a weekly share of vegetables from the farm. This model benefits the farm’s cash-flow and allows us to purchase the supplies needed to produce our crops in some of the tightest months of the year. Members receive a variety of produce each week, which exposes them to new vegetables they may not otherwise experience. We are able to curate shares based on what is abundant any given week. We keep records to ensure our members receive the value of what they paid for at the start of the season.
We offer a drive-through distribution on the Farm, as well as a pick-up on Campus in front of Bailey Greenhouse. Both options are low-contact methods developed last year to minimize any Covid risk. We are also able to arrange for a drop off to offices, sorority or fraternity houses, as well as local residences if there is group of 5 or more members interested in picking up there.
CSA stands for Community Supported Agriculture and acts as a seasonal membership to the farm. In exchange for a weekly share of incredibly fresh, tasty, organic produce, members of the Student Organic Farm CSA are also directly supporting transformational learning opportunities to MSU students.
At the beginning of each season, our CSA members pay in advance for a weekly share of vegetables from the farm. This model benefits the farm’s cash-flow and allows us to purchase the supplies needed to produce our crops in some of the tightest months of the year. Members receive a variety of produce each week, which exposes them to new vegetables they may not otherwise experience. We are able to curate shares based on what is abundant any given week. We keep records to ensure our members receive the value of what they paid for at the start of the season.
We offer a drive-through distribution on the Farm, as well as a pick-up on Campus in front of Bailey Greenhouse. Both options are low-contact methods developed last year to minimize any Covid risk. We are also able to arrange for a drop off to offices, sorority or fraternity houses, as well as local residences if there is group of 5 or more members interested in picking up there.
What if I'm going on vacation and can't pick up my share?
If you are not able to pick up your share while on vacation, out of town, or for another reason, you have two options:
How do I pick up my share?
Information on how to pick up your share is available in your account. Log in to your account, click on the grey "Pick-up directions" tab, and specific instructions for pick up will appear on your screen.
How do I add someone to the weekly newsletter or change my contact information?
To change your contact and notification preferences, log in to your account, click on the grey "Contact info" tab, and edit your contact preferences.
How do I sign up for the next session?
To sign up for the next session, log in to your account, click on the green "Add" button near "Subscription" in your Account Summary box and add the session of your choosing.
If you are not able to pick up your share while on vacation, out of town, or for another reason, you have two options:
- You may place a Delivery Hold - log in to your account, click on the grey "Delivery hold" tab, and specify the dates you will be gone. Then select a date for your make up share. You can place up to three delivery holds in a session. If you need more than three holds for some reason, please email us to let us know.
- If you do not receive a confirmation e-mail of your Hold, please e-mail us to confirm.
- For Half Share members: Please contact us if you would like to schedule a make up share on an "off" week.
- You may send a friend or family member to pick up a share in your place; please inform them of our pick-up policies and have them bring a sign with your name on it so that we give them the correct share.
- To make a purchase in addition to your share, log in to your account, click on the green "Store" button on the upper right hand corner of the screen, and browse available items by category (Vegetables, Honey, Meat, and Eggs).
- All orders must be placed by Wednesday at noon before the Thursday of your pick up.
- If you would like to add items to your order - do not delete any of your previous items in the shopping cart even if you have already paid for them. This is the list that we will download to harvest your order. You will not be charged twice.
How do I pick up my share?
Information on how to pick up your share is available in your account. Log in to your account, click on the grey "Pick-up directions" tab, and specific instructions for pick up will appear on your screen.
How do I add someone to the weekly newsletter or change my contact information?
To change your contact and notification preferences, log in to your account, click on the grey "Contact info" tab, and edit your contact preferences.
How do I sign up for the next session?
To sign up for the next session, log in to your account, click on the green "Add" button near "Subscription" in your Account Summary box and add the session of your choosing.
